Why we do what we do.....
Over the years Carl has seen customers or shops making fraudulent
insurance claims that been overlooked and rewarded. However, if proper expertise had been utilized,
this could have been avoided saving insurance companies thousands of dollars. Recently, it hit home when Carl took in an insurance claim
from a customer who just weeks prior had called on pricing a few parts and a
new paint job. This customer sent
pictures of the bike that day which bit him back when he claimed the bike had a
few parts “ripped off."
Once in the shop and inspected it was evident from the photos this so called vandalized bike was a false claim. When pointed out to the insurance company they questioned the bike owner. He quickly admitted he was guilty.
The
owner had to pay back the full amount of his claim that was awarded to him, and
is now also fighting fraud charges brought against him by the District Attorney
of the county he resides in.
This is just one of many cases of false claims we see and
try to address along the way. False claims result in higher costs for us
all.
What insurance companies
should do…………. §
Any time a
claim is made on a motorcycle, it should be looked over by an expert. Motorcycles are different than cars.
It is much easier for a person to “sabotage” a bike and get money for it. Inside adjusters have little or no experience
with motorcycles.
§
Special
Construction motorcycles are some of the hardest bikes to get an accurate
dollar amount on when involved in an accident. Each one is unique and an adjuster
has no idea the value of custom parts or builds, they are at the mercy of the
shop for an accurate estimate. THE ANSWER….Ask An Expert
§ With our background in custom bike builds we can quickly
look over an estimate to make sure parts, prices or repair times are not over
inflated.
§ Carl Brouhard is just the guy insurance companies’ want on
their side.
Even if a small claim is in
question it is better to have someone who knows how things can “happen” to look it over to ensure the client is
being truthful. §
Carl has more experience than inside adjusters. Most in house adjusters work from pictures or independent
adjusters on site who have very little or NO insight into the specialized world
of motorcycles.
§
Most insurance adjusters do not even know what parts are OEM or aftermarket, or lack
the connections to parts suppliers to find out correct parts information and
pricing.
§
Honesty is the best policy.
When a false claim was brought into his shop, Carl contacted the insurance
company to tell them they were getting ripped offer rather than just fix the
bike and take the money. This saved the
insurance company over $8,000 on the false claim.
§
It’s Free! We don’ make
any money until we save you money.  
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